[Android] How to solve trip recording problems on Android?
This article is relevant to you if you have any of the following issues:
Automatic recording doesn't detect my trips.
Navigation or trip recording no longer works when I lock or put my phone to sleep.
My GPS is inaccurate, and I'm experiencing recording errors.
Go to Profile
Select Settings in the top right corner of the page.
Then Required Permissions to ensure all settings are active.
Android Overlays Issues:
Certain Android operating systems (Samsung, Xiaomi, Huawei, etc.) have settings that restrict smartphone functionality to save battery or limit memory usage. However, these restrictions can affect the proper operation of Geovelo.
Please check the following points in your settings: (Menu titles or paths may vary depending on the brands)
Go to Settings > Applications > Geovelo > Permission > Location.
Ensure that the "Always allow" option is active here.
Go to Settings > Applications > Geovelo > Battery or Battery Usage.
Ensure that the "No restrictions" option is active, or that the application is not on the list of optimized applications for your smartphone.
- Go to your smartphone's settings, then to battery, battery settings, and deactivate the "Background power-intensive applications" option.
- Check the battery optimization settings.
Go to Settings > Applications > Menu (⁝) > Special Access > Optimize Battery and make sure that Geovelo is not one of the optimized applications.
The same issues can be present on Xiaomi phones. In addition to the previous points, go to your settings > Security > Manage apps > Geovelo and choose "Do not restrict."
For other smartphone brands or more details, visit https://dontkillmyapp.com/. This site provides details by Android versions for various brands, as well as an app that will analyze your phone's settings.
Automatic recording doesn't detect my trips.
Navigation or trip recording no longer works when I lock or put my phone to sleep.
My GPS is inaccurate, and I'm experiencing recording errors.
Check that all the necessary permissions for the app to function correctly are enabled:
Go to Profile
Select Settings in the top right corner of the page.
Then Required Permissions to ensure all settings are active.
Android Overlays Issues:
Certain Android operating systems (Samsung, Xiaomi, Huawei, etc.) have settings that restrict smartphone functionality to save battery or limit memory usage. However, these restrictions can affect the proper operation of Geovelo.
Please check the following points in your settings: (Menu titles or paths may vary depending on the brands)
- Location Permissions
Go to Settings > Applications > Geovelo > Permission > Location.
Ensure that the "Always allow" option is active here.
- Battery Usage
Go to Settings > Applications > Geovelo > Battery or Battery Usage.
Ensure that the "No restrictions" option is active, or that the application is not on the list of optimized applications for your smartphone.
Samsung
- Go to your smartphone's settings, then to battery, battery settings, and deactivate the "Background power-intensive applications" option.
- Check the battery optimization settings.
Go to Settings > Applications > Menu (⁝) > Special Access > Optimize Battery and make sure that Geovelo is not one of the optimized applications.
Xiaomi
The same issues can be present on Xiaomi phones. In addition to the previous points, go to your settings > Security > Manage apps > Geovelo and choose "Do not restrict."
For other smartphone brands or more details, visit https://dontkillmyapp.com/. This site provides details by Android versions for various brands, as well as an app that will analyze your phone's settings.
Updated on: 08/11/2023
Thank you!