Question 1

How to save an address to find it on the website and on the application?

Accepted Answer

Here's how to add routes or addresses to your favorites.

Adding Routes

From the website

Enter your starting and destination addresses.
Click on the type of route you prefer.
Now click on Save.
Add a title to your route, then click Add.

From the application

Enter your starting and destination addresses.
Choose the type of route you prefer (under the route search).
Click on Route.
Now click on the heart icon to the left of the route duration.
Add a title to your route, then click Confirm.

Adding Addresses

From the website

Go to My Profile.
Choose Favorites.
In the Addresses section, select Add an address on the right.
Choose the title for the address.
Click Confirm.

From the application

Tap and hold a location on the map.
Click on the heart icon to the right of the address.
Choose a title.
Click Confirm.

Or

Go to Profile.
Choose My Favorites.
In the Addresses tab, select Add an address.
Move the point or enter an address in the search bar at the top of the screen.
Enter the title for the address.
Click Confirm.

Question 2

How to save my trips?

Accepted Answer

If you start a route in navigation mode to benefit from real-time guidance, your trips will be automatically recorded when your route is completed.

Manual Recording

You can manually record a route by starting a manual recording. Press the red button at the bottom of the map. At the end of your trip, press the button again to stop the recording and save your route.

Automatic Recording / Activity Detection

To enable it:

Go to Profile.
Click on the settings at the top right of the screen.
Choose Tracking and Navigation.
Enable Automatic Recording.

This feature is currently not available on iOS.

During your trip, you don't need to interact with the application anymore. It will automatically recognize and record your trip. When the application no longer detects any movement from you, your tracks will appear in your statistics.

We currently do not offer recording options through smartwatches.

Question 3

How to download a GPX track?

Accepted Answer

Website

For a calculated route:

Click on the chosen profile.
Then click on the GPX icon at the bottom of the page.

To export a completed route:

Click on My Profile at the top right of your screen, which will open the history of all your routes.
Choose the desired route and click on the arrow at the end of the line to download the .gpx file.
Find the .gpx file in the "Downloads" folder on your computer.

Application

To export a calculated route:

Calculate your route.
Swipe up the white panel twice.
Select Download GPX.

To export a completed route:

Go to Profile.
Select the desired route.
Swipe up the white panel.
Click on Download GPX.

You will find the file:

On Android: in your "Downloads" folder. On iOS: Go to "Files", then "On My iPhone".

Question 4

How to join a community?

Accepted Answer

There are two types of communities, public communities, and private communities.

Public communities are communities related to a specific region. You can find them in the "Communities" tab and join them directly from the application and the website. Only the kilometers traveled within the region will be taken into account.
Private communities, on the other hand, are communities created by associations, businesses, and even by users who want to challenge their peers. These communities are accessible through an invitation link or invitation code. Group participants can share this invitation.

To join a community:

Q: How to save my trips?

<h3 id="navigation">Navigation</h3> <p>If you start a route in navigation mode to benefit from real-time guidance, your trips will be automatically recorded when your route is completed.</p> <h3 id="manualrecording">Manual Recording</h3> <p>You can manually record a route by starting a manual recording. Press the red button at the bottom of the map. At the end of your trip, press the button again to stop the recording and save your route.</p> <h3 id="automaticrecordingactivitydetection">Automatic Recording / Activity Detection</h3> <p><strong>To enable it:</strong></p> <ul> <li>Go to Profile.</li> <li>Click on the settings at the top right of the screen.</li> <li>Choose Tracking and Navigation.</li> <li>Enable Automatic Recording.</li> </ul> <p>This feature is currently not available on iOS.</p> <p>During your trip, you don't need to interact with the application anymore. It will automatically recognize and record your trip. When the application no longer detects any movement from you, your tracks will appear in your statistics.</p> <p><strong>We currently do not offer recording options through smartwatches</strong>.</p>

Q: How to download a GPX track?

<h3 id="website">Website</h3> <p><strong>For a calculated route:</strong></p> <ul> <li>Click on the chosen profile.</li> <li>Then click on the GPX icon at the bottom of the page.</li> </ul> <p><strong>To export a completed route:</strong></p> <ul> <li>Click on My Profile at the top right of your screen, which will open the history of all your routes.</li> <li>Choose the desired route and click on the arrow at the end of the line to download the .gpx file.</li> <li>Find the .gpx file in the "Downloads" folder on your computer.</li> </ul> <h3 id="application">Application</h3> <p><strong>To export a calculated route:</strong></p> <ul> <li>Calculate your route.</li> <li>Swipe up the white panel twice.</li> <li>Select Download GPX.</li> </ul> <p><strong>To export a completed route:</strong></p> <ul> <li>Go to Profile.</li> <li>Select the desired route.</li> <li>Swipe up the white panel.</li> <li>Click on Download GPX.</li> </ul> <p><strong>You will find the file:</strong></p> <p>On Android: in your "Downloads" folder. On iOS: Go to "Files", then "On My iPhone".</p>

On the application:

Log in to your account if you haven't already.
Choose the Community tab.
Join the communities of your choice by clicking on "Join" next to the city names.
To join a private community, select "Enter Invitation Code" and enter the code provided by the administrator.
The communities in which you have already cycled will appear at the top of the list.

On our website:

Log in to your account if you haven't already.
Choose the Community tab on the left side of the screen.
Join the communities of your choice by clicking on "Join" next to the city names.
To join a private community, ask the challenge administrator to send you the invitation link.

Question 5

How to calculate an itinerary?

Accepted Answer

On the website:

To add a starting point, enter an address in ${color}[#326ac2](Search for departure or click on the map or click directly on the map). Do the same for the destination.

Once the starting and destination points are entered, your route choices will appear.

On the application:

The default starting point is your current location. If you want to change the starting point, enter your destination. When your route is displayed, simply click on the search bar for the starting point and change "Current Location" to the desired address.

It's also possible that only one choice is displayed. This happens when the calculator determines that there is no other suitable route for bicycles.

Question 6

How to save a route to find it on the website and on the app?

Accepted Answer

| To save a route and access it on the website and application, you need to be logged in with your Geovelo account.

Adding a Route to My Favorites

On the website, after calculating the route:

Click on the route option of your choice.
Then click on "Save" at the bottom of the left column.

In the application, after calculating the route:

Swipe up the details panel (time, distance).
Click on Add to Favorites.

Finding My Favorited Route

On the website:

Click on My Profile.
Choose the Favorites tab on the left side of the page.
Your routes will be listed under "Favorite Routes."

In the application:

Go to Profile.
Then to Favorite Routes and Locations, and select the "Routes" tab.

For more details, refer to How to find a saved route on the application or website planner?

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