How do I download my data?
On the application
- Go to the Profile tab,
- Select Settings at the top right of the screen
- Then Preferences
- Select Download my data at the bottom of the page
A confirmation popup will then open, allowing you to launch the procedure.
You'll soon receive an e-mail telling you that your data is ready to be downloaded by going to your profile on the website.
On the web
- Click on the My Profile icon at the top right of your screen.
- Then Personal information.
- Finally, click on Request my data.
You will receive an e-mail when the data is ready to be downloaded.
Click on the shortcut in the e-mail, or go to Personal information to download the .zip file of your data (.json format).
Updated on: 18/09/2023
Thank you!