How do I download my data?

On the application

• Go to the Profile tab,
• Select Settings at the top right of the screen
• Then Preferences
• Select Download my data at the bottom of the page

A confirmation popup will then open, allowing you to launch the procedure.

You'll soon receive an e-mail telling you that your data is ready to be downloaded by going to your profile on the website.

On the web

• Click on the My Profile icon at the top right of your screen.
• Then Personal information.
• Finally, click on Request my data.

You will receive an e-mail when the data is ready to be downloaded.

Click on the shortcut in the e-mail, or go to Personal information to download the .zip file of your data (.json format).

Updated on: 18/09/2023