Articles on: Account and privacy
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How do I download my data?

On the application


  • Go to the Profile tab,
  • Select Settings at the top right of the screen
  • Then Preferences
  • Select Download my data at the bottom of the page



A confirmation popup will then open, allowing you to launch the procedure.


You'll soon receive an e-mail telling you that your data is ready to be downloaded by going to your profile on the website.



On the web


  • Click on the My Profile icon at the top right of your screen.
  • Then Personal information.
  • Finally, click on Request my data.


You will receive an e-mail when the data is ready to be downloaded.
Click on the shortcut in the e-mail, or go to Personal information to download the .zip file of your data (.json format).

Updated on: 18/09/2023

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