> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://faq.geovelo.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# I'm having a problem with the automatic recording of my journeys

###### With an iOS smartphone:

We face technical limitations that do not allow us to provide as high-quality an experience as we would like. It is sometimes more functional on the latest iPhones. Our team is working on the issue, and new features will be proposed in early 2024.

###### With an Android smartphone:

**Check that the automatic recording option is enabled:**

* Go to **Profile**
* Choose **Settings** in the upper right corner of the page
* Then **Tracking and Navigation** to check that the **Route Recording** option is enabled.

**Ensure that all required permissions for the proper functioning of the application are activated:**

* Go to **Profile**
* Choose **Settings** in the upper right corner of the page, then **Tracking and Navigation**
* Then **Required Permissions** to check that all settings are active.

###### Facing "recording issues"?

* Go to **Profile**
* Choose **Settings** in the upper right corner of the page, then **Tracking and Navigation**
* Click on **Recording Issues?** which will guide you to the setting to adjust on your phone.

### Android Overlay Issues:

Some Android operating systems (Samsung, Xiaomi, Huawei, etc.) have settings restricting your smartphone's features to save battery or limit memory usage. However, they impact the proper functioning of Geovelo.

You will find details in the articles below to optimize these settings.

* [For HUAWEI smartphones](/en/article/how-to-set-up-automatic-recording-on-my-huawei-smartphone-1a0mpjy/)
* [For XIAOMI smartphones](https://faq.geovelo.app/en/article/how-to-set-automatic-recording-on-my-xiaomi-smartphone-3420e8/)
* [For SAMSUNG smartphones](https://faq.geovelo.app/en/article/how-to-set-automatic-recording-on-my-samsung-smartphone-11a7ug2/)
* [For ONEPLUS smartphones](https://faq.geovelo.app/en/article/how-to-set-automatic-recording-on-my-oneplus-smartphone-n8kmca/)